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  • What is the process of obtaining a care plan?
    Drop us an email or give us a call! We will arrange a time to visit you and your parent to discuss how a care-plan may help your parent receive better care. Prior to the home-visit, online health assessment form will be sent to you for us to get some basic information about your parents’ condition. A home-visit will be scheduled after to clarify any further questions and obtain some blood samples (if necessary). Our doctor and nurse will then put together a care plan for your review. To obtain a care plan, please contact our team at SilverAlly to arrange a free assessment of your parent’s health.
  • What is the role of the nurse and doctor in preparing a care plan?
    During the first home-visit, our nurse will clarify certain information provided in the online assessment form and may conduct some basic blood tests so that we can better understand your parent’s condition. Based on the initial assessment and home-visit, the nurse will draft out the care plan for your parent. Our doctor will then review the care plan and tests results before arranging a second home-visit to do a physical assessment for your parent. After, the doctor will review and approve the care plan before sending to our care-coordinator to present to you.
  • Do you have a sample care plan?
    Please contact our team at SilverAlly to request for a sample care plan.
  • The care plans have been proposed to me, what’s next?"
    You can take your time in reviewing the proposed care plans for your parent. If you have any questions, please feel free to contact our care-coordinators at SilverAlly. We will follow-up with you within a week. If you decide to move forward with the proposed care plan, our care-coordinator will arrange a meeting with you to discuss the next steps in placing the care plans in action.
  • What is the role of the care-coordinator and how often will we be in contact?
    Our care coordinator schedules and supervises different types of care (e.g. medical assessment and monitoring, therapy, home nursing, etc) by different healthcare professionals, as required by your parents. He or she is monitors and evaluates the care delivered, and updates you on your parent’s condition. Our care coordinator will discuss the suitable frequency for being in contact with you and your parents, depending on the level of care they need.
  • How much do your customised care plans cost?
    Our care plans are customized based on the condition and needs of the client. Prices start from $300 and you will receive a visit from a specialist that will guide you through all your care needs for a full wholesome recovery. To request an initial consultation or to know more on customized care plans, please contact SilverAlly or visit here.
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